Privacy Policy and Terms of Use

What Information Does VIP Clouds Collect?

VIP Clouds collects information from you when you subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or phone number. However, you may also visit our site anonymously.

What is The Information For?

Any information collected from you by VIP Clouds may be used for: personalizing your experience, responding to your unique needs, improving our customer service, and sending periodic emails containing information or responses to inquiries and/or requests. Your personal information is protected by various security measures.

Is There Cookie Tracking on The Website?

VIP Clouds use cookies to understand and save your preferences for future visits and to compile aggregate data about site traffic and site interaction so that we are able to offer better site experiences and tools in the future.

Cookies are small files that a site (or its service provider) transfers to your computer’s hard drive through your Web browser (if you allow) which enables the site’s or service provider’s systems to recognize your browser, capture, remember certain information.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Is Your Personal Information Sold?

VIP Clouds does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in the operation of our website, conducting business, or providing services, so long as those parties agree to keep this information confidential.

We may release your information when we believe release is appropriate in order to comply with the law, enforce site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, etc.

SMS Consent Communication:

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Types of SMS Communication:

If you have consented to receive text messages from VIP Clouds, LLC, you may receive messages related to the following:

You reached out to VIP Clouds via our website, please reply “Confirm” to consent to text or call us to discuss.

Disclosure: Message and data rates may apply. You can opt-out at any time by replying “STOP” to any message. For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions at “vipclouds.com/privacy-policy.html” for more information.

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to billing, technicians appointment confirmations, etc.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:

You may opt-in to receive SMS messages from VIP Clouds, LLC in the following ways:

  • By submitting an online form
  • By messaging us first at (972) 850-6535

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.vipclouds.com or by calling (972) 850-6535.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • For help, reply HELP to any message or contact us directly.
  • For assistance, text “HELP” or visit our Privacy Policy page at https://www.vipclouds.com/privacy-policy.html.
  • Message frequency may vary.

LAST UPDATED: 7/3/25